Privacy Policy

1. Introduction

Wall of Trust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our testimonial collection and display platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address, name, and password. We may also collect your business name, website URL, and company logo if you choose to provide them.

2.2 Testimonial Data

We collect testimonials submitted through our platform, including the submitter's name, email address, job title, company name, testimonial content (text or video), star ratings, and optional photos.

2.3 Usage Data

We automatically collect certain information when you use our platform, including IP addresses, browser type, device information, pages visited, and interaction data such as widget views and clicks.

2.4 Payment Information

Payment processing is handled by PayPal. We do not store your credit card or bank account information. We only retain subscription status and transaction identifiers for record-keeping.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process your transactions and manage your subscription
• Send you important service updates and administrative messages
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With third-party vendors who help us operate our platform (hosting, payment processing, analytics)
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Public testimonials: Approved testimonials may be displayed publicly on websites using our widgets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption in transit (HTTPS), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how visitors interact with our platform. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our platform integrates with third-party services including Supabase (authentication and database), PayPal (payments), and Cloudflare (content delivery and storage). These services have their own privacy policies that govern their use of your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@walloftrust.io